AI’s impact on the future of work is highly speculated and discussed as it transforms the job market and changes the skills in demand. By 2025, AI is expected to create 133 million jobs and automate 75 million jobs globally. This presents opportunities for more creative and rewarding work while automating routine tasks. Customer service representatives can automate interactions with customers using AI, allowing them to focus on complex customer issues. The transformation of the job market creates challenges and opportunities for workers and employers alike.
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