AI and ChatGPT won’t eliminate customer service, but they’ll revolutionize it, improving the customer experience beyond expectations. Self-service methods like AI, machine learning, and NLP have been steadily advancing, allowing computers to communicate with customers naturally. ChatGPT merges AI and NLP to unprecedented levels, taking customer communication to new heights. The future is now, and with the right approach, customer service is taking a giant leap forward.
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Summary
Article Name
AI and ChatGPT: The Ultimate Customer Service Solution
Description
AI and ChatGPT won’t eliminate customer service, but they’ll revolutionize it, improving the customer experience beyond expectations.
Author
Susan Jane
Publisher Name
Forbes
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